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Who We Serve

Serving Companies Both Large and Small

Our clientele is incredibly diverse, with companies both large and small looking to Answering Exchange for support. We’ve worked both nationally and internationally within nearly every industry, including medical offices, crisis lines and the real estate industry. Below are just a few industries we serve, but please contact us directly at (316) 262-8282 to discuss your unique needs.

Doctor having phone call and using her computer


Even doctors have to sleep, which is why an answering service for when you’re out of the office is so essential. Answering Exchange is HIPAA compliant and available to your patients 24/7, properly screening and prioritizing their needs. If desired, we also offer the ability for you to screen calls yourself, identifying patients who may need your personal attention.

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Home Health Care

We understand that home health care can be a demanding and competitive industry. That’s why it’s more necessary than ever for your patients to feel like a top priority— at all times. Answering Exchange is HIPAA compliant and will ensure each call is answered, screened and prioritized. We also offer you the ability to screen patients yourself.

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Crisis Lines

Crisis line callers depend on you in their time of need, and we assist you in providing that valuable help. Just as your callers trust you, you can trust Answering Exchange to answer calls in a professional, sensitive manner, efficiently determining the best plan of action for each caller. Our representatives provide personalized solutions for each unique situation.

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Community Awareness Programs

Whatever the focus of your community awareness program, we understand that your goal is to help and improve your community. That’s why availability to callers is so important. So whether you’re experiencing an influx of calls or need help outside normal operating hours, Answering Exchange can provide 24/7 assistance by highly trained, qualified representatives.

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Services Companies

Top-notch customer service is more important than ever for service companies, such as HVAC, plumbing, janitorial, maintenance, construction, electrical and more. Answering Exchange is able to help you reduce your customers’ wait and resolution times, providing friendly, courteous 24/7 service. All communication is customized to each scenario or situation.

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Law firms build a relationship with their clients that is founded on trust. Access to a 24/7 answering service is a great way to be there even when your law office is closed or when you’re in court. Answering Exchange will communicate with your clients in a professional, knowledgeable manner, ensuring they feel confident in you and your services.

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Real Estate

Real estate agents are in a fast-paced, highly-competitive industry. If not constantly available, they risk losing prospects or clients to their competitors. Answering Exchange can give you the assurance that you’ll never lose a lead and both your prospects and clients will have their call answered, no matter where you are or what you’re doing.

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