Legal Answering Service
As anyone working in the legal industry knows, lawyers have an extremely demanding schedule. Between court sessions and important meetings, it can be difficult to find time to take client calls. That’s why you need a legal answering service that can take calls for you, no matter when they arrive.
Give Clients Confidence
Clients like to know their lawyers are always ready to help them with their legal issues. Prevent clients from panicking when they can’t get in touch with you by providing a 24/7 legal answering service that can take messages and offer reassurance. Answering Exchange professionally represents your organization at all times of day, helping to build clients’ trust in your legal practice.
Be Accessible Even During Off-Hours
One way to handle client calls is to hire a legal receptionist. However, as well as being expensive, receptionists can only take calls during the hours your office is open. Answering Exchange can handle calls even during off-hours, allowing clients to get in touch with you at a time that is convenient for them. You can pick up your messages at a time that works for you, or choose to be notified immediately in an emergency situation.
Screen and Prioritize Calls
When you’re busy working on a case, you probably want to block out less important calls, while still allowing your most important clients to reach you. Choose a legal answering service that can screen and prioritize calls, so you can get on with your work, safe in the knowledge that you won’t miss an important call or be called away to deal with a trivial matter.
Never Miss a Call While in Court
Taking calls while in court is obviously not a possibility, but you don’t want your clients to feel abandoned during this time. Answering Exchange can automatically pick up calls while you are in court, letting your clients know that you’ll get in touch with them as soon as you finish fighting your case.
Want to know more? Get in touch to find out how Answering Exchange can help you handle your clients during times when you can’t get to the phone.
Answering Exchange offers a wide range of professional, reliable and customized answering services designed to provide your customers with the 24/7 support they need. We also help streamline processes in your office so your team can focus on growing the business. Please explore our specific services below and contact us directly at (316) 262-8282 to discuss your unique needs.
The Benefits of a Legal Answering Service
If it involves communication – we’re there. Our expertise simplifies the complexities of the industry to bring unity to your otherwise hectic schedule. You have enough on your plate. We can handle communication.
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Answering Exchange was recommended to me by another law firm. Answering Exchange has done a great job answering phones for us after-hours and at overflow times. We have had two occasions when the service really went above and beyond for us (once when we had inclement weather and a second time when we had an outage), saving us from a lot of work after the incidents. The receptionists who answer are polite, cheerful and excellent communicators. I have happily referred Answering Exchange to friends and colleagues.Ann Tatum, Director of MarketingTatum & Atkinson, PLLC