Home Health Care
Your Home Health Care Solutions
We know full well how home health care can be demanding. In today’s competitive industry, it is imperative that you stand out of the crowd by giving your patients the personalized care that they deserve — every single time.
Patients who feel like their needs are top priority will remain loyal customers. If you seek to provide the best home health care service in Wichita, KS, customer satisfaction must be high on your priorities. Our Answering Exchange is HIPAA-compliant. We will ensure that each of your calls are answered, properly screened and prioritized. With our 24-hour tele-messaging, you also have the possibility of screening patients yourself.
Today’s Customers Want Quick Results and Answers
Today’s customers’ demands are changing. It is a highly connected world, and clients expect quick, professional and personal service. They want to be able to reach you at all times. Now that they perform all of their work, access medical records and do scheduling at the tap of a finger, it makes sense for them to be able to reach you immediately, too.
If you feel this is not realistic, let us be the ones to provide the answer. With our remote answering service, you don’t have to work overtime; we provide the level of service your customers expect and love.
A Live Answering Service Is the Solution
This is a great way to show you care about your customers. Actively putting their needs first, providing them with a reliable service and making them your number one priority will guarantee your success.
Let them know you are there for them at any time, day and night. Giving them this added bonus will convert leads and new contacts into paying customers. They’ll be sure to refer their friends to you for continued professionalism.
Reduce Customer Wait Time by Providing Top Service
No more worrying about frustrated customers; no more stress when you want to take a vacation! Our remote answering exchange service allows you to be there for them at all times. You don’t have to force them to wait for specific business hours. They get round-the-clock service.
The quicker they can get in touch with you, the more quickly you can answer their health care problems and work on resolving any complaints. Dealing with your customers immediately will also help you to do any damage control in the least time possible, thereby increasing customer satisfaction ratings.
Be There For Your Clients, Anytime and Anywhere
Our 24/7 answering service is one sure way to stand out from your competitors. Even though it is not realistic or even possible to keep your office open 24 hours a day, the fact that they can reach you through a tap on their smartphones puts you at your clients’ fingertips and makes you the first one they think of to meet their needs and provide good solutions. This makes all the difference in such a competitive industry. And you avail yourself of vacation coverage, too.
For more information on how you can provide the best possible service, get in touch with Answering Exchange today. No matter if you need legal, real estate, business or medical voice mail and answering service, we have the solutions to put your company at the forefront of today’s market and reach your best potential clientele. Ask us about our possibilities and talk to us about your concerns.
The Benefits of a Home Healthcare Answering Service
If it involves communication – we’re there. Our expertise simplifies the complexities of the industry to bring unity to your otherwise hectic schedule. You have enough on your plate. We can handle communication.
- TELEMESSAGING TELEMESSAGING
- VACATION COVERAGE VACATION COVERAGE
- VOICEMAIL VOICEMAIL
- VIRTUAL RECEPTIONIST: VIRTUAL RECEPTIONIST:
Interim HealthCare of Wichita, Inc. highly values our relationship with Answering Exchange! They do a great job keeping track and communicating all our on-call needs, which are substantial with four divisions involved. I would enthusiastically recommend Answering Exchange.Jay Stehley, PresidentInterim HealthCare of Wichita, Inc